Privacy Policy

1. Who we are

Your personal data is processed by the following company, which operates the iFinances brand and acts as the data controller for the processing described in this policy:

• Legal name: iWise Yazılım ve Danışmanlık Anonim Şirketi ("iWise" or the "Company")
• Email: info@iwise.co

2. Personal data we process

The following categories of personal data may be processed through the iFinances website and services:

• Identity data: first name, last name.
• Contact data: email address, phone number.
• Customer/company data: company name, your role/title, company size.
• Request content: the messages and information you submit through the demo, pricing, job application, or contact forms.
• Transaction security and usage data: IP address (in hashed/digest form), browser and device information, cookie data on how you use the site.

3. Purposes of processing

Your personal data is processed for the following purposes:

• Receiving and responding to your demo, pricing, and contact requests.
• Providing our services, managing contract processes, and conducting commercial communication.
• Improving our products and services and analyzing visitor behavior (analytics).
• Ensuring information security and preventing misuse.
• Fulfilling our legal obligations and providing information to competent authorities where required.

4. Legal bases for processing

We rely on the following legal bases when processing your personal data:

• Processing being necessary for the conclusion or performance of a contract with you.
• Fulfillment of our legal obligations.
• Our legitimate interests, provided that your fundamental rights and freedoms are not overridden.
• Your explicit consent (for example, for non-essential cookies and commercial electronic messages).

5. Sharing of personal data

Your personal data may be shared with the suppliers from whom we receive services such as hosting, email, customer relations, and analytics — strictly limited to the purposes above and subject to the necessary security measures. Where legally required, it may be shared with competent public institutions and authorities.

Some of our suppliers (for example, analytics providers) may be located abroad. In that case, the transfer is carried out on the basis of your explicit consent or subject to the appropriate safeguards prescribed by applicable data-protection legislation.

6. Collection method

Your personal data is collected through channels such as website forms, cookies, and email, by automated and partially automated means.

7. Retention period

Your personal data is retained for as long as necessary for the purposes for which it is processed, and for the statutory retention periods prescribed by applicable legislation. Once that period expires, your data is deleted, destroyed, or anonymized.

8. Your rights

Subject to applicable data-protection legislation, you have the following rights, which you may exercise by contacting us:

• To learn whether your personal data is being processed and, if so, to request information about it.
• To learn the purpose of processing and whether your data is used in line with that purpose.
• To know the third parties to whom your data is transferred.
• To request the correction of incomplete or inaccurately processed data.
• To request the deletion or destruction of your data.
• To request that corrections, deletions, and destructions be notified to the third parties to whom your data has been transferred.
• To object to a result arising against you from the analysis of your processed data exclusively by automated systems.
• To claim compensation for damages if you suffer harm due to unlawful processing.

9. How to submit a request

You may submit requests concerning the rights above by email to info@iwise.co or in writing to the Company. Depending on their nature, requests are concluded free of charge as soon as possible and within 30 (thirty) days at the latest.

10. Updates

This privacy policy may be revised in line with legislative changes or updates to our services. The current version is always published on this page.